Where Security

What if you could learn from both past and future mistakes?
We did it. For you.

Privacy and Cookie Policy


  1. Introduction






  1. Data Controller

The Company is the data controller for the personal data of all individuals using the Website and Company’s web-based services. If you have any questions in relation to this Privacy and Cookie Policy please contact us at: [email protected]


  1. Purpose of the Processing

The Company will only use the information you provide to it by using the Website in order to identify the client in order to justify whether they are entitled to use the chosen service and to promptly perform the client’s request.  


  1. Categories of processed personal data
    • In order to perform a request for a service we will need to processs the following personal data you provide us by using the Website: name, address, e-mail address, web address and/or telephone number. Sending e-mail messages containing your personal data to this Website is therefore based on your free, explicit, and voluntary consent to do so.




  1. Cookies
    • The Website uses cookies to distinguish users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve our site.
    • A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
    • We use the following cookies:
      • Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website or make use of personalized electronic services including e-billing services.
      • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.
      • Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
      • Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make the Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
      • Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
    • You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.


  1. Information Security
    • Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately and accessed without authorisation.
    • The Company employs and/or works with teams of leading experts in data security globally to protect the Website and its users from unauthorized access to, or malicious alteration, disclosure or destruction of personal information under our control.
    • Personal data is processed for no longer than is necessary to achieve the purposes for which it has been collected.
    • In particular:
      • We monitor our information collection, storage and processing practices, including physical security measures, to guard against malicious access to our systems.
      • We enforce rigid policies on: Data Protection and Retention; Business Continuity; Disaster Recovery; other statutory Operational risks; and restrict access to personal information to Company’s employees and contracting parties who need to be aware of that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. By undertaking the above security measures, the Company puts its best efforts to prevent its servers from being attacked or compromised.


  1. Data Protection Rights

7.1. All individuals that have access to and use the services available at the Website are entitled at any time to be informed of the type and origin of personal data we hold on them, verify their accuracy, or else request that such data be supplemented, updated, blocked from being visible or rectified.

You are also entitled to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data. All requests should be emailed to [email protected]


  1. Compliance and Cooperation

The present Privacy and Cookie Policy has been created in compliance with the relevant UK and EU privacy and personal data protection legislation. Upon receiving a formal written notice from an individual, we will strive to get in touch to resolve the issue concerned. If a plausible outcome could not be achieved directly with the individual, we will support the work of the appropriate regulatory authorities, including national data protection authorities, to resolve any complaints regarding the processing of personal data. To provide the best possible protection for the individuals, the Company will follow and will implement on a regular basis the practical guides and opinions issued by relevant UK and EU bodies and national data protection authorities.


  1. Amendments to the Privacy and Cookie Policy

The Company reserves the right to amend at any time this Privacy and Cookie Policy in order to incorporate any relevant changes in the rules and regulations affecting the privacy rights of the individuals. This page will always contain the latest version of our Privacy and Cookie Policy.


  1. Definitions
    • For the purposes of the present Privacy and Cookie Policy visitor shall mean: any individual browsing through the Website without submitting any particular request for a
    • For the purposes of the present Privacy and Cookie Policy client shall mean: any individual using the Website to submit a particular request for a service.


Last modified: 28 December 2020